Privacy Policy
Last Updated: 04/04/2026
Connell Cleaning Services (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website connellcleaningservices.com or use our services.
Information We Collect
Information You Provide: We collect information you voluntarily provide when you:
- Fill out our contact form or request a cleaning quote
- Call our office or communicate with us by email
- Schedule a cleaning appointment
- Leave a review or testimonial
This information may include your name, address, phone number, email address, and details about your cleaning needs.
Information Collected Automatically: When you visit our website, we may automatically collect certain information, including:
- IP address and browser type
- Pages visited and time spent on pages
- Referring website
- Device information
We use cookies and similar technologies to collect this information. You can control cookie preferences through your browser settings.
How We Use Your Information
We use the information we collect to:
- Provide cleaning services you request
- Communicate with you about appointments and services
- Send service reminders and follow-up communications
- Process payments
- Improve our website and services
- Respond to your inquiries and requests
- Comply with legal obligations
Information Sharing
We do not sell your personal information. We may share your information with:
- Service providers: Companies that help us operate our business such as payment processors and scheduling software.
- Legal requirements: When required by law or to protect our rights.
Data Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
You may:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information subject to legal requirements
- Opt out of marketing communications
To exercise these rights, contact us at connellcleaningservices@gmail.com or (857) 880-0641.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date.
Contact Us
If you have questions about this Privacy Policy, contact us at:
Connell Cleaning Services
Peabody, MA 01960